Final Touch was brought in to rectify a disaster. After a dishwasher flood onto our wood floors necessitated an insurance claim, the company that was first sent to restore the damage actually caused more damage than the dishwasher leak. There were splinters along the edges of the wood, there were gaps between the wood and the moulding, the moulding was prefinished and was of two different stains, there were tracks on the newly laid wood where the refrigerator had been moved, the floor was laid off-line, it was buckled, transition strips were laid between rooms to hide the misalignment, and that's just for starters. Final Touch came in, waved their magic wand, did the entire job over, and corrected every aspect of a remarkably incompetent first stab at a restoration.
Their people are nice, they're customer-focused, they're craftsmen, and they know what they're doing. Even without the nightmare of the "first responders'" poor work and Final Touch riding to our rescue like the cavalry, I'd still give Final Touch 5 Stars, and I'd not hesitate to highly recommend them and to use them again. Tony, Lucas, and Jennifer turned an ordeal into a relief and a pleasant experience.